Internal Sales Executive - London & Manchester

Location
London, Manchester

Specialism
Sales/Client Management

Department
Sales

Purpose of job

• To secure good quality and well qualified opportunities for the given Sales teams to sell Alternative Networks’ products and services to Business Decision Makers.
• To manage and maintain the integrity and quality of their own database through making regular contact with businesses. To increase the market penetration of Alternative Networks through regularly updating prospects of their products and services

Key competencies

• Sales Cycle
• Product and Company Knowledge
• Team Working
• Networking Influence and Action
• Communication
• Performance/productivity/KPI’s

Main responsibilities

Lead Generation

• To create quality appointments for the Manchester Sales team.
• To ensure that all leads booked are escalated on day of release.
• To supply sales teams with accurate and correct information.
• To confirm all meetings to prospect via email.
• To be responsible for their targets.
• To liaise with sales teams to ensure all meetings are accepted.

Database Management

• To ensure all required data fields are correctly filled out in conjunction with Internal Sales Managers directions – contract end dates, incumbent, EU and number of mobile handsets.
• To ensure all records and activities are up to date.
• To input a minimum of 5 new data records for each meeting booked.
• To ensure that 20% of all calls are from cold data.
• Update IS Manager on any database problems.
• Cycle call all records at least once per quarter.

Area

• To ensure that they know at least 10 customers in their territory
• To ensure that they source data in their territory
• To keep an up to date knowledge of all Alternative Networks customers in their sales territory – company name, EU, what products we provide, what they do.

Vertical

• To work at least one vertical market as agreed with Internal Sales Manager.
• To source relevant data for this industry.
• To be aware of the AN customers in that sector and the products and services we provide them.
• To work with Internal Sales Manager to plan approach to this industry.
• To work with the Internal Sales Manager to create pitch for this industry.

Forecasting and Reporting

• To report weekly to the Internal Sales Manager weekly on performance against KPIs.
• To forecast weekly to Internal Sales Manager which companies they hope to book.

Attitude

• To adhere to the company policies on attendance and punctuality.
• To remain positive throughout calling day.
• To remain professional at all times.
• To self-motivate and self-manage.
• To work as part of and for the good of the Internal Sales team.

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