Sales

Business Development Executive

Location: London

Job description

To call existing AN Group customers and customers of future acquisitions from a service, retention and sales angle to increase cross selling and drive correct client management activity. To manage and maintain the integrity and quality of Pivotal through making regular contact with clients. To increase the market penetration of Alternative Networks through regularly updating clients of their products and services and extracting referrals.

Key competencies

• Sales Cycle
• Product and Company Knowledge
• Team Working
• Networking Influence and Action
• Customer responsiveness

Main responsibilities

• Contacting Customers
• Contacting all AN Group existing customers and those from future acquisitions from a service, retention and sales point of view aiming to drive correct client management activity
• Be aware of all internal procedures and departments that are involved in client activity
• Liaising well with internal departments including client management, marketing and retention teams
• Arrange meetings covering these areas; new business referrals, retention, up-selling and service, eg Clarity demonstrations, quarterly reviews
• Follow up various targeted campaigns as they arise such as identifying, through marketing, which clients have only 1 product or do not use Clarity etc
• Discover and share information that can drive AN improving it’s service of clients

Database management

Pivotal

• Ensuring Pivotal is used fully to keep all parties involved in any action in the accounts
• Be responsible for c1000 accounts
• To ensure all records and activities are up to date
• Update Prospecting Manager on any database problems
• Cycle call all records at least once per quarter
• To utilise all information in Pivotal regarding clients products and services
• To update all relevant applications with information such as theme logger and ambercat

Activity

• To make at minimum of 10 hours calling per week
• To make a minimum of 300 calls a week

Forecasting and Reporting

• To report weekly to the Prospecting Manager and Retention Manager weekly on performance against KPIs
• To forecast weekly to Prospecting Manager and Retention Manager which companies they hope to progress
• Other
• To utilise all available information in the business to maximise chances of obtaining referrals, eg Clarity reports, C-Sat surveys

KPIs

• Meetings Accepted, specifically referrals and campaign follow up
• EU generated
• Percentage of Accepted versus Created – min 80%
• Call Duration versus Created - 1hour
• Dials versus Created – 75 calls
• Activity – as outlined

Attitude

• To adhere to the company policies on attendance and punctuality
• To remain positive throughout calling day
• To remain professional at all times
• To self-motivate and self-manage
• To work as part of and for the good of the Internal Sales team

Personal criteria

Essential

• Excellent Communicator
• Confident to converse with all levels of business
• Numerate, Literate and IT Literate
• Self Motivated and disciplined

Preffered

• 5 GCSE’s including Maths and English
• Graduate Calibre
• Telemarketing/Telesales Experience
• Telecoms Experience

Sales Executive

Location: London, Reading, Manchester, Leeds 

Job description 

Responsible for bringing in new business revenue through the acquisition of new clients. The role involves all aspects of the sales cycle from prospecting / cold calling through to closing and ensuring smooth implementation.

Main responsibilities

• To sell the Alternative Networks portfolio to new clients
• To prospect for new business in a variety of ways including cold calling and utilisation of lead sources
• To prepare proposals where necessary for prospective clients
• To ensure timely, accurate and appropriate reporting to your manager
• To adhere to the ‘Best Practice’ guidelines set out by the company

Main activities

• Responsibility for achieving a monthly and quarterly sales target
• To make appointments to visit potential clients through a variety of methods
• To follow up appointments with the necessary information to progress the sale
• To liase with other departments to ensure the smooth installation of the products
• To use the resources available to help achieve targets
• To respect Alternative Networks’ revenue and profit through responsible sales
• To contribute positively to team morale and the ambience of the sales floor

Personal criteria

Essential

• Relevant recent sales experience in a technological industry
• A proven ability to hit targets
• Graduate calibre, GCSE Maths and English grade C or equivalent
• Excellent communication skills
• Outgoing, friendly character
• Good listening skills
• Ambitious and self driven
• Well presented
• Current driving license

Preferred

• Relevant telecoms industry experience

Internal Sales Executive

Location: Reading

Job description

To secure good quality and well qualified opportunities for the Northern Sales teams to sell Alternative Networks’ products and services to Business Decision Makers. To manage and maintain the integrity and quality of their own database through making regular contact with businesses. To increase the market penetration of Alternative Networks through regularly updating prospects of their products and services.

Main responsibilities

1. Lead generation
2. Database management
3. Activity
4. Forecasting and reporting
5. KPI's
6. Attitude