Grapevine

Welcome to our client magazine, Grapevine.

We aim to keep you informed with market and technology changes that could affect your business, the latest industry updates, news from Alternative Networks and case studies of how our clients and making the most of communications. Because we are independent we can give you an unbiased view of what's happening in the telecoms sector as well as information about new product and service launches.


Grapevine Winter 2008 
Your convergence questions answered - We are often asked by clients how convergence can help their business, so we thought we'd share with you some of the most common questions and solutions.

We also look at

  • Pace of change - Some of the latest technology and regulatory hot topics and how they could affect your business
  • Intelligent reporting - And what benefits it can actually bring to your business
  • Client support changes and product updates
  • Echo Communications - How our recent acquisition brings change to the business
 
 

Grapevine Winter 2007 
Convergence – What does it really mean for you? It’s always being talked about but how much do you know and how can it really affect your business. We cover some of the main points, let you know what we think, and talk about how to start taking steps in the right direction.

We also look at

  • Call capping – Is it really right for your business?
  • Holidays – How do you make sure your customer service doesn’t suffer?
  • JC Decaux – Find out how we helped the advertising giant save £60,000

   
                                     


NON-GEOGRAPHIC NUMBERS

Allowing you to hold a voice conference call at a moment's notice.

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EXPRESS CONFERENCING

It's all change in the NGN arena. Make sure your business is ready.

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ADDING VALUE TO YOUR CALL CENTRE

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