Customer Testimonials

We focus on our customers’ desired business outcome from the outset, designing solutions with them and providing them with visibility and control at all times, backed up by a service commitment to end to end accountability... but you don't have to take our word for it. Just listen to what our customers say about us:


We can always judge our relationships on how well we work together in difficult situations. I’ve been impressed with Alternatives’ flexibility and willingness to go the extra mile.”

Gary, CEO

Healthcare @ Home



Your guys were absolutely fantastic, true professionals who were a pleasure to work beside. I’m amazed as to what they achieved in such a short space of time. I’m extremely grateful to each of them for all of their hard work, I could tell that they were happy with the job, and I am too.”

Dan Ottley, Infrastructure Manager

Lark Group



Alternative’s client relations team successfully managed the Gamma project with excellent tenacity and support which facilitated a successful port. I cannot thank them enough. What great ambassador for Alternative Networks.”

Virgin Money



This is the best customer service I have ever received … thank you for that.”

IT Manager

HeartWave (UK) Ltd



Now, thanks to our partnership, we not only know that our campus infrastructure is secure and scalable, but we have a roadmap in product innovation and capabilities that will help us meet future network demands.”

Robin Breathe, CTO

Oxford Brookes University



We are really happy with the one stop shop offering from Synapse, from ordering and implementation, through to management of the complete fleet and fault reporting. This has added real value to our business and we look forward to using Synapse in the future.”

Andy Maynard, EMEA IT Director




Alternative understands what underpins our business and the relationships cultivated with both our account manager and TSM (Technical Services Manager) is further proof that we made the right decision to partner with Alternative.”

Phil Buley, Director of IT Operations




Synapse offers refined information, and I love the fact that each bill contains separate invoices for each once. This really helps me keep on top of costs for the group.”

Kevan McCaughan, IT Manager




We had circa 10,000 NGNs and had a relatively complex routing strategy. Alternative wasn’t phased by this and embarked on the transition in a professional and efficient manner. With any project of this size that involves porting numbers from one networks to another, there is always an element of risk, but Alternative managed all of those risks exceptionally well resulting in a very smooth transition. Alternative has shown a great understanding of our business and helped us in delivering some great solutions for our business.”

Jez Lamb, Telephony Manager

Swinton Group



Working with Alternative Networks was a great overall experience. Throughout the project we had close contact with the Project Manager, technical and even senior company directors. Their professional and methodical approach gave us assurance and it is clear they have done this many times before”

IT Director