Cookie Policy

Alternative Networks plc

Cookie Policy

This document explains how Alternative Networks plc and its group companies (the “Alternative Group”) use cookies on its websites for various purposes.

1. Understanding cookies

“Cookies” are pieces of information which websites create on your computer, tablet or mobile phone which identifies your device whenever you visit that particular website. In order to provide you with a tailored online experience, the Alternative Group may create cookies when you visit www.alternativenetworks.com, www.splc.co.uk and www.alternative-synapse.com   (the “Websites”). Cookies help us to display specific content and take account of your preferred interests and previous browsing history. This is a standard practice in widespread use by many other well-known websites such as Facebook, Twitter, LinkedIn and YouTube.

2. What are cookies used for?

Cookies are used to improve services for you, for example:

  • If you have previously given and saved a username and password you don’t need to repeat this for every web page you visit;
  • It allows a service to recognise your computer, tablet or mobile phone so you don’t have to give the same information several times during one browsing session; and
  • It allows us to measure how many people are using our services and websites, so they can be made easier to use and ensure there is enough capacity and that they perform well.

3. List of cookies used on Alternative Group websites

Cookies are used in a number of ways on our Websites. Set out below is a full list of cookies used across the Websites by the Alternative Group and their purpose: –

www.alternativenetworks.com

Cookie Name Purpose Source Expires after
__utma Tracks number of visits, first and last visit Google Analytics 2 years
__utmb Tracks length of visit 30 minutes
__utmc When browser is closed
__utmz Tracks where visitor came from 6 months
osCsid E-Commerce session ID OS Commerce When browser is closed

www.splc.co.uk

Cookie Name Purpose Source Expires
NID Stores user preference information Google 6 Months
PREF 2 Years
UID Used to obtain audience size Scorecard Research 2 Years
UIDR 2 Years
__uset Indicates that a user has had a cookie applied Share This 4 Hours
__stid Identifies a session 4 Hours
__utma Tracks number of visits, first and last visit Google Analytics 2 years
__utmb Tracks length of visit 30 minutes
__utmc When browser is closed
__utmz Tracks where visitor came from 6 months
DSSIGNIN Tracks Information about the secure session Juniper Secure Access When browser is closed
DSSignInUrl
EU_OPTIN Indicates if the cookie Opt-in has been accepted Alternative Networks 1 Month
osCsid E-Commerce session ID OS Commerce When browser is closed

 

www.alternative-synapse.com

Cookie Name Purpose Source Expires
/ISAWPLB{GUID} Identifies the Load Balancer Load Balancer When Browser Closed
/ASP.NET_SessionID Identifies a Server Session IIS When Browser Closed
/LivePersonID Tracks Browsing Activity Live Chat 1 Year
/hc/{Session ID}/LivePersonID Tracks Browsing Activity Live Chat 1 Year
/HumanClickActive Tracks Browsing Activity Live Chat 1 Day
/hc/{Session ID}/HumanClickKEY Tracks Browsing Activity Live Chat When Browser Closed
/hc/{Session ID}/HumanClickSiteContainerID_{Session ID} Tracks Browsing Activity Live Chat When Browser Closed
/basket Mobile Hardware Ordering Shopping Basket Portal 1 Week
/hideCookieBar Indicates if User has Opted to Hide the Cookie Bar Portal 1 Month

Flash cookies may be disabled or deleted via Adobe Flashplayer Security Settings. However, please note that you may be unable to access certain types of content on the site, such as videos, should you wish to disable or delete a Flash cookie.

4. How to manage cookies

If you wish to restrict or block cookies which are set by the Websites you can do this through your browser settings. However, restricting cookies may impact on the functionality of our websites).

You can accept or decline cookies. Most computers, tablets and mobile phones automatically accept cookies but you can modify your browser settings to decline them if you wish. Each specific browser is different, so check the ‘Help’ menu (or your mobile phone’s manual) to learn how to change your cookie preferences.

If you decline cookies, some aspects of the Websites may not work. For this reason we recommend that you accept cookies.

5. More information

If you’d like to learn more about cookies in general and how to manage them, visit http://www.aboutcookies.org/  or www.allaboutcookies.org/.

If you have any further queries about our use of cookies, please contact us at info@alternativenetworks.com.