Update July 2009: Early indications suggest that retail price of receiving an 0870 call should be 4ppm or lower. We intend to let our clients know as soon as our suppliers inform us of their rates. In the meantime, we still recommend you migrate your 0870 services to another number range. Likewise it is so far unclear how the cost to call 0870 numbers will change from August 1st. It is likely that the rate to call from mobile will remain unchanged, and from a landline it will cost no more than 6.95ppm depending upon your tariff. For more information on your situation please contact or email your Client Manager.
Ofcom are changing the way non-geographic numbers (NGN), such as 0870 and 0871, are regulated. We expect this to have a real impact on UK businesses, so we’ve put together this site to help you make informed business decisions about your NGN strategy. The changes are expected to come into affect from 1st August 2009, with the removal of 0870 revenue share, and 0871 numbers to move under the control of PhonepayPlus,
Overview of changes
The main changes cover 0871 regulation and 0870 revenue share. It’s important that you understand these changes in order to assess just what impact this could have on your business. We have put together some information on the background of the changes
Impact on your business
We expect these changes to affect many UK businesses, particularly those already using any type of NGN. But even if you don’t, it’s worth taking a look at our section about the impact on your business , to see how your competitors' reaction may affect your future contact strategy.
Planning ahead
The changes will now be coming into effect on 1st August 2009, but it’s important to plan ahead, as many numbers cannot be changed quickly without losing calls, which could damage your business. In your options we’ve highlighted some alternatives and opportunities for your business.
How Alternative Networks can help
We are ideally placed to offer expert, impartial advice on all of these areas. We are already helping many of our clients with their non-geographic number strategies, 0870 migration plans and parallel running of different numbers.
Keeping you updated
We are working closely with Ofcom, PhonepayPlus and other industry groups to ensure we know all about the changes, regulations and timescales
An overview of these changes is available for you to download.
