Businesses face many challenges, be it giving great customer service, disaster planning, cost control or assessing the success of marketing. Non-geographic numbers are an essential tool in helping you achieve these aims.
We have over 10 years experience within the inbound market, we liaise with the industry and regulators at the highest levels, helping to shape the future of the market. Our solutions are available on all inbound number types, from 0800 through to 0844, 0871 and also including the 03xx number ranges.
Our position as one of the UK’s largest inbound reseller means that we have:
- Dedicated inbound specialists, able to consult on a solution from one platform or a hybrid across many
- Extremely strong and competitive commercial relationships to bring market leading commercials to our clients
- Access to today’s leading edge technology, without large scale investment
- A continuously evolving portfolio of products and solutions
- The knowledge to work with you to achieve your business plan and strategy
Working from simple “straight delivery” to fully project managed bespoke solutions, Alternative Networks can provide network based features, including call queuing, IVR, data capture and call recording. This can be combined with a web based system providing both real-time data delivery, and the power to control and change your call flow at the touch of a button.
Whatever your business aims, inbound can help; whether it be working to improve customer experience, measure the ROI to maximise marketing investment or even to ensure your solution has resilience and flexibility. Even productivity and cost control can be part of an inbound solution, through a new revenue stream, or making the most of your resources.
Inbound regulatory changes
The inbound market is currently undergoing changes set down by Ofcom. We have put together a guide to all of the NGN number changes that you can understand what they mean for your business, and how we can help.
