Number types

The right number choice can be a vital key in your client relations strategy. Let us help you choose the right number type for your business, there are many of angles to consider.

By choosing the right number you can:

  • Generate more calls from potential clients and existing customers – Your company could be free to call from the UK and abroad
  • Operate more cost effectively – Use any non-geographic number to add more efficient call routing, maximising your resources
  • Convey a local or national presence – Use different non-geographic numbers to change your regional focus
  • Open up new markets – Use international freephone numbers to attract international business
  • Introduce a new revenue stream – By using a revenue share generating number
  • Gain competitive advantage – Have a cheaper number to call than your competition
  • Cater to your individual market – A Geo NGN looks like and has the same cost as a nornal landline number, but it also has all the functionality of an inbound number

The main difference between the numbers is the cost to call and the opportunity for receiving revenue share payments.

Number type     Cost to call Revenue share available
0800 free* no
0844

up to 5ppm*

yes
0871

up to 10ppm*

yes
03XX national rate no
Geo NGN national rate no
International freephone free no
0845

4ppm*

yes
0870

8ppm*

yes
*mobile network pricing may vary

Legislative number changes

In an effort to improve price transparency and strengthen consumer protection, Ofcom are changing the way inbound numbering works over the next 2 years. These changes will mostly affect 0870, 0845 and 0871 numbers. Visit our NGN number changes section for the latest information.

NON-GEOGRAPHIC NUMBERS

Allowing you to hold a voice conference call at a moment's notice.

Learn more

EXPRESS CONFERENCING

It's all change in the NGN arena. Make sure your business is ready.

Learn more

ADDING VALUE TO YOUR CALL CENTRE

Learn more