There are a variety of applications which can really help you manage your calls and messages. Here are just a small sample of what Alternative Networks has to offer.
Call recording
For many businesses, call recording is necessary for training purposes. For others, i.e. those in the financial sector, where it is a legal requirement. But whether it’s for call monitoring, record keeping or identifying abusive or nuisance callers, Alternative Networks can help.
Alternative Networks can review your business plans and provide easily integrated and scalable voice recording systems solutions – whatever your business’s size.
Unified messaging
Unified messaging solutions can help increase business productivity and reduce costs by enabling users to manage all of their voice, text, fax and email messaging through a single interface.
This allows you to deploy access to your network via any device, such as a PDA, wireless or a standard handset securely. Furthermore, you can also enable desktop communication tools, such as multimedia-enabled PCs in remote or main offices, to facilitate message management.
Network reporting
Clarity™, our online billing and management tool, is provided as standard and reports across all voice, mobile and non-geographic numbers. For our voice and line access products, Clarity gives you the ability to see outgoing calls made from your various telephone numbers.
Linking these calls with the rental for those lines allows you to group cost centres and manage your spend. You can even set alerts to automatically notify you l when potential issues arise.
For more information on Clarity, visit our dedicated web pages.
To find out more about any of our products, please call 0800 316 8866, email a client manager or request a free call back.
