Computer Telephony Integration (CTI) solutions enable your business applications, such as CRM, ERP and e-mail, to integrate with your telephony system, including legacy PBX and new VoIP (IPBX) systems.
This means you can:
- Obtain a cohesive overview of company and customer data
- Access customer information instantaneously
- View critical business information from anywhere
- Achieve suitable return on investment from existing technologies and reduce overall telephony costs
This solution enables full PC-telephony integration, providing businesses with a highly productive and flexible way of working.
With Alternative Networks, Corebridge Solutions will deliver major business benefits and significant improvements to your existing IT and telephony environment in five core areas:
- Communications management
- Productivity
- Mobility
- Teamwork and supervision
- Monitoring and reporting
An affordable, customisable product, CTI does not require businesses to replace their existing technologies or change their way of working.
