Voice calls
Alternative Networks has long-established relationships with the leading voice providers. We work hard with BT, Cable & Wireless and Verizon Business to ensure that our clients get the very best choice in high-quality networks for your voice calls.
Our experience means that we know how to provide you with the right solution to meet your requirements. Our voice offering delivers:
- Reliable networks offering the very best quality calls
- A choice of call routing options
- Competitive pricing
- Advice on new and emerging technologies
Line management
Transferring and maintaining your line rental services to Alternative Networks can provide a whole range of benefits. As we are an Openreach Communications Provider, we can offer a complete range of analogue and ISDN lines and a wide variety of associated services, such as call diversion.
We employ over 30 internal support staff solely dedicated to ensuring that our customer’s orders are handled efficiently and correctly. Which is why Openreach reject 20% fewer of our orders than the industry average.
But that’s not the only reason to choose Alternative Networks. Openreach rate us as one of their top 20 Wholesale Line Rental Communications Providers, and we have a full support team within Openreach. This is why the number of Alternative Networks customers’ faults that are resolved within SLA is 10% higher than the industry average.
To make sure that we provide the best possible service, we always assess a client’s line infrastructure with a full line audit. If there are any changes that we can recommend during our assessment, these will be fully project-managed to ensure they are implemented correctly, with the minimum disruption to your business.
For more information, please download our informative fact sheet.
