Implementing a new technology is never easy and some, quite rightly, remain sceptical about the new solutions available. These are some of the main concerns we encounter when speaking to companies about implementing a converged solution:
Quality
VoIP used to have a reputation for poor quality, but much progress has been made and we think voice quality is now comparable over high speed connections.
Resilience
Converging all communications to a single point can be high risk if something goes wrong. It’s vital to consider resilience and we can help you choose from the range of options available.
Unproven technology
If you’re unsure, start with tried and tested solutions and phase in others over time. We are always testing new technology to ensure it’s of high quality for our clients.
Implementation
We don’t expect, or recommend, that anyone rips out their existing infrastructure and starts again. However, we can help you take the first steps to a phased, future-proof solution.
IT skills
Managing converged solutions requires a wider skill set and we don’t expect everyone to have this in-house. Our specialist convergence teams can provide all the advice and support you need.
Let us know if anything is worrying you about convergence. We’ve tried and tested a range of solutions and are happy to talk to you about our experiences.