Ofcom are changing the way Non-Geographic Numbers (NGN), such as 0870 and 0871, are regulated. We expect this to have a real impact on UK businesses, so we’ve put together this site to help you make informed business decisions about your NGN strategy. This was expected to come into affect in February 2008, this has now been delayed until the autumn at the earliest.
Overview of changes
The main changes cover 0871 regulation and 0870 revenue share. It’s important that you understand these changes in order to assess just what impact this could have on your business. We have put together some information on the background and timescales of the changes
Impact on your business
We expect these changes to affect many UK businesses, particularly those already using any type of NGN. But even if you don’t, it’s worth taking a look at our section about the impact on your business, to see how your competitors' reaction may affect your future contact strategy.
Planning ahead
The changes will not now be coming into effect until Autumn 2008 at the earliest, but it’s important to plan ahead, as many numbers cannot be changed quickly without losing calls, which could damage your business. In your options we’ve highlighted some alternatives and opportunities for your business.
How Alternative Networks can help
We are ideally placed to offer expert, impartial advice on all of these areas. We are already helping many of our clients with their Non-Geographic Number strategies, 0870 migration plans and parallel running of different numbers.
Keeping you updated
We are working closely with Ofcom, PhonePay Plus and other industry groups to ensure we know all about the changes, regulations and timescales
An overview of these changes is available for you to download