What is fixed-mobile convergence?
Fixed-mobile convergence, or FMC as it is often known, is a way of combining the functionality of your fixed line with the convenience of mobile telephony. This means that you only need one device, only one number and only one voicemail box.
Why should I consider FMC?
If you need to ensure that you are always contactable, FMC is the perfect choice. With just one number, one device and one voicemail box, you can be certain to react to calls as quickly as possible.
It’s not just receiving calls where FMC can come into its own. Because your phone links into your company system, you can have the full functionality of your office phone on the move. Extension dialling, conference calling and call forwarding – as well as applications such as call recording, presence and availability and call logging – can all therefore be used.
FMC also makes sure that the calls you make are routed through the most cost-effective channel. When a device is in range of the office, all calls go through the company network; when not, they are provisioned by a mobile operator. When you consider that it’s believed that 40% of office-based calls are made on mobile devices, it’s easy to see the benefits.
How does FMC work?
There are three main ways to provision FMC:
- WiFi – this uses a WiFi router that links the corporate PBX with a dual mode mobile device
- GSM – this method uses a mobile network, or picocel or femtocell technology, to connect the corporate PBX with a mobile device
- Hosted – using a mobile network, or picocel or femtocell technology, hosted solutions directly link a mobile device with your PSTN, VPN or IP Trunk without the need for a PBX
Which system is right for me?
Like many telecoms solutions, FMC needs to be specifically tailored to your business model. There is no one-size-fits-all policy, which is why you need a partner you can trust. Alternative Networks can perform an FMC audit on your existing telecoms to see how you could benefit from this emerging technology.
To find out more, please get in touch using our information request form. Alternatively, call 0800 316 8866, or arrange for a free call back.
