While it might have a foreboding name, disaster recovery (DR) is not something about which to be frightened. In fact, it’s something that every company must take into consideration.
No one can predict the unexpected, so a business continuity strategy is essential to ensure that you can communicate with clients, suppliers and employees regardless of the situation. This is where Alternative Networks can help.
In this fiercely competitive business world, losing critical communications links is just not an option. The key word is resilience – is your communications strategy robust enough to cope with something as simple as your telephone network having a fault?
There are many ways to bolster your company’s resilience. Here are a few of the most popular with Alternative Networks’ customers.
Least cost routing allows you to direct calls away from your preferred provider by dialling a different number than usual to get an outside line. This is perfect for when there is a fault on your usual provider’s line.
Line rental care packages are especially devised and tailored to your needs by Alternative Networks, allow you to select the exact level of service you need. Including up to 24x7 support, these packages are designed to ensure your peace of mind.
Private circuits and hosting services are two different ways to make sure your data connection is always available. For a totally secure extension of your LAN, supporting data-backup and mirroring services, private circuits are ideal. For complete disaster recovery hosting services accommodate all your data and applications at a secure remote data centre.
Inbound call plans are usually coupled with non-geographic numbers. This means that you have total control over where a call is answered. If there is a problem at one site, you can choose to re-route those calls elsewhere. Consequently customer service is maintained at all time.
Within minutes of an incident, you can route your incoming calls to another location. This can be performed easily by either:
- Using any touch tone telephone – PIN access guarantees security allowing the caller to change one or multiple plans simultaneously.
- Accessing your DR strategy online – access a secure website to instantly implement the disaster recovery plans for any of your numbers.
- Contacting Alternative Networks – simply call us, we'll validate the caller then implement your disaster recovery plan: 24 hours a day, 7 days a week, 365 days a year.
This is just a snapshot of the resilience options we offer. To find out more, please get in touch using our information request form. Alternatively, call 0800 316 8866, or arrange for a free call back.
