Reduce your costs without losing customers
The pressure on retailers to cut overheads and other costs has never been so intense. But it’s important not to lose your competitive edge while doing so. We’ve worked with many successful companies to manage a compromise solution that keeps customers as well as financial directors happy.
Line audits
This is the quickest way to see a cost reduction. With the very nature of multi-site retailing, it’s often very hard to know exactly what you’re paying for. Perhaps there are too many lines for the amount of call traffic that flows in and out of your stores. Maybe a fax machine has a line to itself but is only used once a month. These are all expenses our audit can determine, and the results can often be dramatic. Auditing today can relieve you of paying for yesterday’s telecoms mistakes.
Reduced call costs
Any business can say that they can do things cheaper, but Alternative Networks really can drive down costs. In a recent deal with a high profile retailer, we managed to cut call costs by over a quarter – and that was before we’d examined the amount of lines they were paying for. Saving money here can be used to bolster your telecoms portfolio.
Managed solutions
Looking after telephones, PBXs and all the other attendant technology that goes with them is a labour-intensive task. Often at great expense, teams are employed on site to fix issues and problems. With a managed solution, however, this isn’t necessary. Streamlining such support teams can really free up capital and provide clear business benefits.
IP telephony
Making use of IP telephony means a real reduction in call costs as you can link many different sites and not pay for calls between them. This is especially useful if you have a head office, a portfolio of stores and perhaps a distribution arm. This robust system can really deliver quick cost savings. Find out more about IP telephony.
To find out more, please get in touch using our information request form. Alternatively, call 0800 316 8866, or arrange for a free call back.
