Billing Software solutions

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Alternative provides billing software solutions through its subsidiary company Aurora Kendrick James (AKJ).
AKJ is one of the UK’s leading providers of telecoms & ICT re-seller business solutions. It helps consulting firms and corporate customers on scaling their businesses, streamlining processes, reducing costs and increasing profitability via a number of proven solutions around billing, expense management, call management and CRM and software development.

Telecoms & ICT Reseller Billing Solutions

AKJ’s unified billing, provisioning and customer care platform has been designed for large and rapidly growing telecoms and ICT service providers, available as an in house platform or outsourced bureau billing service.

Mobile Virtual Network Operator (MVNO) Billing Solutions

Outsourced billing solutions specifically designed for the mobile market including, order management, tariff bundling and in life customer care to help your business gain the competitive advantage.

Corporate & Consultancy Services

Market leading telecoms expense management (TEM) and consultancy. Supporting larger corporate customers and service providers with tailored telecoms and ICT reporting, analysis, auditing, procurement, optimisation and strategy.

Intercept
Our telecoms & ICT billing software solutions are provided by our subsidiary company, Aurora Kendrick James (AKJ), which was acquired by Alternative Networks plc. Visit the AKJ website >>
Discover how Billing Software
services can help your business…
Viewor call us on 0800 912 1490
See how we are helping other businesses…

Our telecoms & ICT billing software solutions includes the following:

CRM

AKJ’s Affinity CRM billing and customer care platform provides unified billing, provisioning and customer care system tailored to your business. Features include prospecting, provisioning, billing, reporting, presenting, collecting and managing tariffs. Affinity can be provided as an in house solution with a dedicated customer service support team or outsourced as a bureau billing service with your own dedicated account manager.

Telecoms Expense Management (TEM)

AKJ is a leading provider of TEM consultancy services, providing larger organisations with a clear understanding of their telecoms usage through tailored telecoms and ICT analysis, auditing, procurement and TEM strategy consulting services. Our corporate communication services support a wide range of telecoms and ICT management including cost centre management and billing, abuse, misuse and fraud, inventory management, managed call logging, extension level billing and mobile expense and personal use management.

Software development

Our dedicated software development team design a solution with you, understanding and working towards your desired business outcome.